Help and Support

Having problems?

We are always ready to listen to parents concerns over fees and advice you to contact us for a confidential chat should you need support. It is always easier to work with someone when they let you know there may be a problem.

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Help to pay fees 

We advice you go to https://www.beststartinlife.gov.uk/  to find out what you can get in terms of childcare fees help. They have an online calculator that will guide you through. 

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Help to pay fees 

Tax Free Childcare

• For working families, including the self-employed, in the UK 
• Earning under £100k and at least £142 per week (equal to 16 hours at the National Minimum or Living Wage) each
• Who aren’t receiving Tax Credits, Universal Credit or childcare vouchers
• With children aged 0-11 (or 0-16 if disabled).
• For every £8 you pay into an online account, the government will add an extra £2, up to £2,000 per child per year

Tax Credits for Childcare 

• For working families in the UK, with children under 16 (or under 17 if disabled).
• Covers 70% of childcare costs, up to a cap.
• If you cannot make a new claim for Tax Credits, you may be able to apply for Universal Credit instead.

Universal Credit for Childcare

• For working families with children under 17* claiming Universal Credit, in England, Scotland, Northern Ireland and Wales
• Up to 85% of eligible childcare costs
• Available if you aren’t receiving Tax-Free Childcare 

Support while you study

• Weekly payments from Care to Learn if you’re at school or sixth-form college.
• Offers help through your college if you’re in further education
• Offers a weekly grant if you’re in full-time higher education​

We advice you go to https://beststartinlife.gov.uk/ to find out what you can get in terms of childcare fees help. They have an online calculator that will guide you through. 

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Child Care Vouchers

Does your employer provide child care vouchers?

We accept all child care vouchers such as Edenred, Midcounties, Sodexo, Busy Bees and Computershare to name a few.  Vouchers are issued where a company or employer are registered. They enable parents to have child care fees directly removed from their wages tax free. You control your account so you have full say over how much is deducted from your wages. This saves you money as a percentage of your wages is not taxed. Please ask us if you wish to pay with child care vouchers – many parents do this already. It’s one of our most popular means of payment. If your employer does not offer this you can now use the government tax free savings account instead and the link is above in the childcare choices information. 

WAC – MOD  childcare funding

Any forces families can apply for the WAC scheme ( wrap around childcare) to help contribute to the cost of childcare. It is available to all families with children aged 4 – 12 years, who are in school or being home schooled in the UK. If eligible, Personnel can claim up to 20 hours per week of funding for each child that is attending before and after school care. 

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